Remote Monitoring

Real-time insights for proactive equipment monitoring

Remote Monitoring can reduce the number of service calls and cut downtime by up to 60%.

Saving You Time.
Saving You Money.
Saving You.

Our innovative Residential Elevator Remote Monitoring System is the next step in the technological evolution of the home elevator industry. We give you peace of mind knowing that your elevator’s key systems are always being monitored.

The system instantly and automatically keeps your home elevator service provider informed, so preventative maintenance can be scheduled and any error codes can be addressed quickly and painlessly.

Automated Diagnostics

Homeowners automatically receive notifications in their inbox when predictive maintenance is due.

From simple maintenance milestones to a critical system alert, the remote monitoring system will automatically email service providers with details regarding everything they need to know – including specific alert codes, and a list of diagnostic solutions to resolve any episodes that could arise.

Real-Time health status updates available at any time to Technical Support

Fluid Communication Helps Avoid Unnecessary Service or Repair Appointments

Sends Preventative Maintenance Alerts to Our Team to Avoid Breakdowns Before They Happen

Quickly Solve Elevator Health Issues Over the Phone Instead of Waiting for a Tech

Maintenance Schedules are Based on Your Mileage & Usage – Not Assumptions

Comprehensive Trouble Shooting, Including Over 80 Addressable Error Codes

Remote Monitoring

Protecting Your Elevator - 24/7

As a homeowner, you can rest easy knowing that the key systems in your residential elevator are being monitored around the clock.

Our proprietary Remote Monitoring technology will instantly and automatically inform your home elevator service provider anytime preventative maintenance is required, or when an unexpected system alert, so you’re
always protected.

Benefits for Home Owners Remote Monitoring

As a homeowner, knowing the key systems within your home are professionally monitored gives you peace of mind. Cambridge Elevating’s innovative Remote Monitoring technology will instantly notify your home elevator services team when preventative maintenance is required, or when you experience an error code.

Preventative maintenance reduces the risk of unexpected system failures and ensures your elevator always operates at peak performance. If a system alert occurs, diagnostic tests can be performed remotely, better preparing the technician in advance of a service call.

In some cases, problems can be resolved over the phone, eliminating the need for a service call entirely. We provide Smart Elevators for today’s smart homes. Only available through your local Cambridge Elevating distributer.

Benefits for Builders Remote Monitoring

As an elevator contractor, your number one priority is the customer’s device. Cambridge Elevating provides your customers with the latest technologies that are designed for comfort, ease-of-use, and greater convenience.

SMART home elevators are easier to fix and require less servicing than other type of residential lifts, which means less headaches for builders and less issues offering the full service warranty at the beginning of the project.

Our modern home elevators give you a competitive advantage over other builders who are installing homelifts that don’t communicate. Having eyes on every installed device is a fantastic way to build your reputation, especially when problems arise and you’re quick to provide uneducated users with an easy solution.

Predictive Maintenance Schedule

Predictive maintenance uses data analysis to predetermine when components or systems require service, in order to prevent avoidable failures. Your Smart Elevator is equipped to notify you and your Service Provider by email with a Predictive Maintenance alert at various cycle intervals, when the following Smart Maintenance appointments are due:

Smart Maintenance 2C

A 35 point comprehensive inspection of the elevator’s overall condition and performance. The inspection includes a review of the critical hydraulic and electrical components plus a detailed testing of all safety circuits.

Smart Maintenance 4C

Includes all the inspection checks that are included in Smart Maintenance 2C, plus a wear and tear inspection of your longer duration component to ensure their reliability.

Smart Maintenance 20C

Includes all the inspection checks that are included in Smart Maintenance 2C, plus a wear and tear inspection of your longer duration component to ensure their reliability.

Maintenance Task Elmira Heritage Cambrian Suggested Interval Hydraulic Electric
Line rupture valve inspection every 2000 calls / 06 months
Test elevator in simulated power outage situation every 2000 calls / 06 months
Test elevator in simulated overload situation every 2000 calls / 06 months
Test light curtains prevent door close and elevator function every 2000 calls / 06 months
Check for equal tension in suspension ropes every 2000 calls / 06 months
Check for equal tension in suspension chains every 2000 calls / 06 months
Check fuses every 2000 calls / 06 months
Check ropes with rope gauge every 2000 calls / 06 months
Check for adequate lubrication of suspension chains every 2000 calls / 06 months
Ensure required access keys are on-site every 2000 calls / 06 months
Hydraulic fittings and hoses intact, clean, and not leaking every 2000 calls / 06 months
Pit stop button clean and functions every 2000 calls / 06 months
Motor stop button clean and functions every 2000 calls / 06 months
Verify anti-creep functions every 2000 calls / 06 months
Verify operation & quality of emergency signaling (phone) every 2000 calls / 06 months
Check door interlocks condition & alignment every 2000 calls / 06 months
Check that manual opening of interlock stops elevator every 2000 calls / 06 months
Operator skate function test and condition every 2000 calls / 06 months
Check oil and oil level every 2000 calls / 06 months
Check running noise for possible bearing damage every 2000 calls / 06 months
Visual inspection of seals for leakage every 2000 calls / 06 months
Inspect suspension chain for wear every 4000 calls / 12 months
Inspect output shaft flange bearing every 4000 calls / 12 months
Check for sprocket excessive wear every 4000 calls / 12 months
Inspect sheave shoes every 4000 calls / 12 months
Line rupture valve test every 4000 calls / 12 months
Check all terminal screws for tightness every 4000 calls / 12 months
Clean and inspect all sling and counterweight rollers every 4000 calls / 12 months
Ensure adequate tension for overspeed governor rope every 4000 calls / 12 months
Check for cylinder corrosion every 4000 calls / 12 months
Check for loose hoistway equipment fasteners every 4000 calls / 12 months
Check ropes for rouge every 4000 calls / 12 months
Clean controller - remove dust & debris from inside enclosure every 4000 calls / 12 months
Ensure all connectors seated securely every 4000 calls / 12 months
Pit clean & free of debris every 4000 calls / 12 months
Verify emergency cab light functions every 4000 calls / 12 months
Wire diagrams present every 4000 calls / 12 months
Check for accordion gate panel connector integrity & excessive wear every 4000 calls / 12 months
Inspect gib condition every 4000 calls / 12 months
Change gear box oil every 20,000 calls / 60 months
Replace rolling bearing grease every 20,000 calls / 60 months
Replace oil seals every 20,000 calls / 60 months
Inspect hydraulic hose. Replace as needed. every 20,000 calls / 60 months
Replace PCB relays every 20,000 calls / 60 months

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